Meet Our Team
The crew behind every Mountain Vibe stay — from reservations to property care.
David Jenn
Founder & CEO
Jen Merlo
Chief Operating Officer
Mandy Dennis
Chief Services Officer
Jessica Giles
Director of Marketing
Alan Klem
Revenue & Technology Strategist
Heather McGowin
General Manager
Tatyana Bracero
Operations Manager
Kayla McPherson
Operations Support Specialist
Josh Woods
Director of Reservations & Guest Communication
Michelle Friot
Reservations Specialist
Janice Horzempa
Reservations Specialist
Jonathan Kolbas
Maintenance Manager
JT Thomson
Maintenance Technician
Ed Newcomb
Maintenance Technician
Anastasia Yudina
Property Care Manager
Keisha Clay
Property Care Specialist
Kaleigh King
Property Care Specialist
Jenna McClenahan
Property Care Inspector
Our door is always open
Our team covers every cabin in the collection, from the Smokies of Tennessee to the Blue Ridge of North Georgia. Have a question about a stay or a property? We are always available via phone, text or email.